Control and accelerate your service department performance
Service is the area that increases the overall margin of the dealership business.
Explore incadea.bi Service cube to optimize aftersales processes, control and monitor your resources.
The Service Statistics measure group includes the majority of critical KPIs such as : Revenues, Costs, Margins, Quantities, Time Measures and Averages.
User can combine a big number of dimensions and KPIs producing countless and in depth insights. Date comparisons, locations, departments, service types, task types, service advisors, technicians, customers, models, vehicle categories, labor and parts are some of the available dimensions to analyze aftersales KPIs.
Time is money! Identify time trends and take preventing actions for your service team. Critical KPIs are : Efficiency, Productivity, Utilization, Capacity, Absences, Qualifications. Analyze them by :