FROST & SULLIVAN LAUDS INCADEA ON IMPROVING CUSTOMER EXPERIENCE

22/11/2016

[Press release announced by Frost & Sullivan] 
LONDON, U.K.  22.11.2016 — Based on its recent analysis of the automotive cloud-based dealer management solution (DMS) market, Frost & Sullivan recognizes with the 2016 Europe Frost & Sullivan Award for Customer Service Leadership. incadea, A Cox Automotive Brand stands out in the market for its aggressive global expansion strategy and DMS customization, which have enabled it to deliver superior customer service. Having supplied enterprise software solutions and services to global automotive original equipment manufacturers (OEMs) and dealers\retailers for more than 15 years, incadea is in a position to offer high levels of customer satisfaction. 


incadea addresses the needs of the automotive retail industry by offering global solutions with state-of-the-art innovation and local execution capabilities. Products include dealer management, business intelligence, and CRM based on the latest Microsoft Dynamics technology. Through continuing global expansion, incadea serves more than 90,000 end users in more than 3,500 dealerships in 90 countries across the globe. Headquartered in Germany, incadea has offices in Austria, The Netherlands, Greece, Spain, Portugal, Russia, China, Japan, India, Taiwan, Turkey, the UAE, Mexico, and New Zealand. The Group has a network of worldwide certified channel partners, and its range of blue chip customers include over 50 OEMs such as BMW, Toyota, Volkswagen, Peugeot/Citroën, Ford, Scania, General Motors, and Mercedes-Benz. 

 

2016 European Automotive Cloud - based Dealer Management Solution Customer Service Leadership Award

 

Contacts
Name : Ioanna Dimopoulou
Email : Ioanna.Dimopoulou@incadea.com
Phone: (49) 152 22836738

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