Our Services
Our focus is to provide our clients with first class products and services. Besides the incadea.engine we also offer consulting services and project management to our incadea partner network and OEMs.
Consulting Services
incadea offers to its worldwide partner network as well as the OEMs, widespread consulting services by acting as an advisory connector between them. Our consultants are constantly seeking for optimal solutions to improve car dealership business processes.
These are our service offers:
Business Analysis
incadea supports their partner network and OEMS in the analysis of the course of business and helps in the determination of concrete optimization potential especially concerning the requirements of the final user. In doing so, it is guaranteed that our developing teams understand the requirement and the whole context of the technical facts.
This especially means modeling and designing solution alternatives and assessments including the currently existing basic conditions, standard and the evaluation of suitable alternatives aligned with a car dealership's needs and requirements and finally the development of solutions with the responsible development team.
Support
incadea's support team offers to the partner network and OEMs second level support by means of a defined SLA (Service Level Agreement) process. That is how incadea guarantees a proper network for supporting the countries and markets. The support team can be contacted under:
Project Management
In-depth project management know-how is available in the following categories:
- International Project Management, Statement of Work Definition
- Localization Control and User Acceptance Processes
- Pilot Implementation and Sign Off Procedures Training
- Roll-Out Setup and Slot Planning
- Project Administration and Controlling Documentation
- Project Closure
Training Services
On request incadea offers trainings in every functional area of the incadea.engine; additionally OEM-specific interface courses are available. For a detailed list of all training courses and training requests please contact the training team directly under:
